The promise is simple. If your research doesn't tell you things about your names you never knew, write within 30 days of delivery and you get every penny back.
No forms. No fuss. You keep the files either way.
To ask for a refund, reply to your delivery email and say so. Refunds go back the way you paid, usually within a few days.
There are no discounts and no coupon codes on this site — the price is the price. The refund promise is the guarantee.